Uber Uganda has announced new changes to its suite of product options. The ride-sharing company has added a new option called UberGo a replacement to UberX the most affordable ride option. This now makes UberX the company’s new premium ride product. UberX Saver will no longer be available.
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The fast and affordable UberGo
UberGo is a more affordable ride option with a minimum fare starting at UGX 13,000. This option uses smaller, fuel-efficient hatchback vehicles, to boost rider demand and unlock further earning opportunities for drivers.
Current drivers on UberX can now cross dispatch onto Uber Go and have the first option to add UberGo cars to the new service.
The new UberX explained
UberX, with a minimum fare of UGX 14,400, is now a high-end trip experience for those looking for extra comfort. The product is designed to give riders more trip customization options and an enhanced on-trip experience.
It will connect riders to top-rated drivers (with a minimum rating of 4.84) with newer vehicles, offering riders a stylish ride and drivers with greater earning options.
Commitment to improving Uganda’s ecosystem
“Uganda is a key market for Uber in Sub-Saharan Africa. As we grow, we are committed to rolling out a suite of products that demonstrate our understanding of the local market. As we expand and launch new products, drivers will have access to more earning opportunities, and riders to reliable and convenient modes of transportation,” says Imran Manji, Head of Uber East Africa.
The company explains that they are committed to supporting and empowering the thousands of drivers that keep cities moving. With the new prices, these changes will help drivers to better manage increasing operating expenses and continue offering quality rides for residents’ everyday needs.
Safety remains a key priority for Uber. UberGo and UberX carry the same door-to-door safety features such as GPS tracking, Driver Injury Protection, 24/7 support, and driver background checks and screenings.
As ridesharing becomes a way of life for more people, Uber is rolling out a new safety feature, Safety Check Up. Based on research, most riders seem to be unaware of the safety features available to them. As a result, Uber has launched Safety Check-up in Uganda which will encourage riders to complete their safety profile by turning on and utilizing available features such as Trusted Contacts, PIN verification, and RideCheck.
