Smile communications customers can now conveniently register/update their SIM card registration details using WhatsApp, email or SMS using the steps below;
To Update National ID Number details:
- Use your SmileVoice number or alternative contact you registered with Smile.
- Send an SMS with your National ID Number (NIN) details to 0720197197.
To Check Registration Status:
- Use your SmileVoice number or alternative contact you registered with Smile.
- Send an SMS with the word “Registration” to 0720197197.
Whatsapp or Email:
You can send us a clear copy of your National ID or Foreign Passport and Smile account to our WhatsApp number 0720076453 or e-mail customercare@smile.co.ug
As per the UCC directive, please update your SIM details before Thursday 20th April 2017 to avoid disconnection from the network.