The typical routine of a SafeBoda or SafeCar order is that once you are paired with a driver within your pick up location, then you expect a call confirming or seeking your exact directions.
This is good for good communication between you and the driver, but comes at a cost of airtime on the caller (sometimes, this being you) as well as time spent explaining over the phone. SafeBoda is making this process smoother.
In the app’s latest version, you can now chat with a driver — the way you would with your buddies. As soon as the pair is done, the app now gives you the option to chat and engage the driver.
In a blog post announcing the feature, SafeBoda says the update is built to make your rides easier, citing a couple of advantages including: doing away with phone call mix-ups, smoother sharing of your precise location, and easier communication in case your plans change.
Read About: SafeBoda adds new price options on its boda service
The update comes on the heel of a recent update in which the app added pricing options for customers ordering SafeBoda rides: Plus and Saver.
The SafeBoda Plus ride option includes an insurance cover provided by Liberty General Insurance Ltd, offering added peace of mind in case of accidents. The Saver ride option, on the other hand, provides customers with a more budget-friendly choice.
Despite the difference in naming, SafeBoda says both ride options maintain its commitment to delivering high-quality service rooted in their core values.
You can update your SafeBoda app on your iOS or Android device to get the new feature.
