Tyms AI has announced the launch of its human-first AI platform, built to help medium and enterprise businesses run their operations faster and smarter. The platform combines AI software and intelligent agents that handle day-to-day work across finance, sales, marketing, customer service, compliance, and more, freeing teams to focus on the judgment-driven work that drives business outcomes.
Tyms is designed around a single principle: people, not AI, bring the wisdom, judgment, and taste that move businesses forward. Where most AI products position the technology as a replacement for human workers, Tyms positions it as the engine that removes repetitive work and accelerates teams toward their goals.
“Our mission is to empower humanity to do its best work,” said Allan Rwakatungu, co-founder and CEO of Tyms AI. “I’m an entrepreneur from a developing country, and I believe business is the catalyst for progress. We built Tyms to help businesses around the world do their best work, with AI handling the drudgery and humans focused on the work that actually matters.”
Rwakatungu brings more than two decades in technology to Tyms. He was a software engineer and architect on MTN’s Mobile Money platform, founded mBet, the Ugandan startup that became betPawa, one of Africa’s largest sports-betting companies, and founded Xente, a pioneering licensed fintech that serves thousands of corporate customers and processes millions of dollars in payments.
He co-founded Tyms with Arron Cleary, a prolific angel investor behind African startups including Yobante Express, Asaak, Badili and Rocket Health, and an early backer of Xente. Together, the Ugandan founder and his Australian co-founder pair an operator’s and an investor’s view of what businesses need to put AI to work.
How Tyms AI works
Every person in an organisation, and every customer they serve, gets their own AI assistant. These assistants perform what Tyms calls “the invisible work” across a business: collecting, searching, analysing, synthesising, monitoring, reporting, executing background jobs, and more. Because the assistants bring real intelligence rather than mechanical execution, they move work forward not just quickly, but in the direction of each business’s specific goals. Humans then apply their judgment and taste to finish the work.
The platform is available today on the web, with mobile, chat, and integrations with workplace communication tools such as Microsoft Teams and Slack planned later this year.
“A lot of people in AI talk as if people will be replaced. We disagree,” Allan said. “People are the only ones with wisdom, judgment, and taste. AI doesn’t have those things, and that’s why humans are best placed to do business. Tyms is built around that conviction.”
More than a product
Recognising that successful AI adoption requires more than software, Tyms is launching two additional offerings alongside the platform:
- Best Work Masterclasses: immersive AI training programmes for professionals in finance, compliance, sales, marketing, and other functions. The classes ground experts in the technology so they can accelerate in their domain.
- AI Advisory: a consulting practice for medium and enterprise organisations covering AI readiness assessments, implementation support, and ongoing guidance to ensure successful deployment across people, processes, systems, and data.
“Handing your team an AI copilot is not a strategy,” Allan said. “Businesses need to prepare their people, processes, systems, and data for AI. We help them do that, and then we help them succeed with it.”
What’s next
Tyms is opening conversations with medium and enterprise businesses about pilots and deployments, and with model providers, data centres, cloud providers, and solution providers about strategic partnerships. The company is also opening its seed funding round.
