MTN Uganda has announced a strategic partnership with Microsoft to accelerate digital and cloud transformation across the country. This alliance marks a significant milestone in MTN’s Ambition 2025 strategy, as the company transitions from a telecommunications provider to a leading technology solutions company driving progress in Africa.
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The announcement, which brought together key stakeholders from both organizations, including representatives from the media, business partners, and valued customers, underscored the practical applications and benefits of this collaboration. Utilizing Microsoft Teams, a product that MTN Uganda also offers to its customers, further highlighted the synergies between the two companies.
Ibrahim Senyonga, the General Manager of MTN Uganda’s Enterprise Business Unit, emphasized the value of this partnership, stating: “Our strategic alliance with Microsoft is a testament to our commitment to providing cutting-edge technology solutions that drive progress and innovation in Uganda. This partnership will enhance our ability to deliver superior digital and cloud services, empowering businesses of all sizes to thrive in the digital era.”
As part of the partnership, MTN Uganda has been certified as a Microsoft Solutions Partner, validating the company’s proficiency in Microsoft products and its consistent delivery of high-quality customer solutions.
“We are incredibly proud to be certified as a Microsoft Solutions partner,” added Ibrahim Senyonga. “This certification not only reflects our technical proficiency but also our dedication to delivering exceptional services to our customers.”
Damian Nelson, Microsoft’s Senior Manager for Partnership Development, highlighted the strategic vision of the alliance, stating: “Our partnership with MTN Uganda is driven by a shared vision of enabling digital transformation across Africa. By combining our resources and expertise, we can offer comprehensive solutions that address the unique needs of Ugandan businesses, fostering innovation and growth.”
Through this partnership, MTN Uganda will offer a wide range of Microsoft products, including Office 365, Azure cloud services, and Teams Operator Connect. These solutions are designed to enhance productivity, streamline communication, and support advanced cloud computing needs.
In addition to the enhanced product offerings, the partnership ensures local billing capabilities customized for the Ugandan market. This simplifies financial transactions and improves management for customers, making technology investments more accessible and effective.
Moreover, MTN Uganda’s locally based support team is dedicated to delivering responsive assistance and expert guidance.
“Our customers can expect prompt issue resolution and personalized support from our local dedicated team,” noted Ibrahim Senyonga. “We prioritize delivering maximum value from their Microsoft investments, ensuring a seamless experience.”
