Saving on electricity is what everyone prefers since the lower the consumption, the lower the cost. Yaka is a pre-paid digital form of electricity metering method that doubles as UMEME’s default preferred type in. The CONLOG branded Yaka devices are fond of producing two quick beeps each time an invalid Token is fed to the device.
However, nothing disappoints like having 0.0kwh left and not receiving any confirmation message nor token from UMEME after a successful deduction of the planned fees.
Checking your last used message from UMEME can turn out to be a stressful long awaiting process Reaching out to customer care assistants may eventually pay off with an expedition of the whole token purchase. Though network availability and access in most cases comes in handy as a stop block for reaching out to the UMEME support team. Well, while customer care assistants may feed you with all kinds of reference numbers, a self-service option exists to solve the whole dilemma.
Using the UMEME App to check for your last Yaka Token
The app is available on both Android and IOS and you must download it in order to get started and follow the steps below.
- Open UMEME App
- Select “Yaka Tokens”
- Enter your Yaka Meter number and Press Enter
- Your last purchased Token details will be retrieved
Some users are reporting a connection Error message “Unable to reach UMEME Servers. Please check your internet connection & try again. If the problem persists, contact us”. You may have to contact UMEME to help your further troubleshoot in case this error persists.