Replacing your lost National ID could be one of the most hectic processes you have to cope with on the verge for identification. On the other hand, getting a TIN number for tax clearances could also be a hectic procedure in one way or the other as retrieving your UNEB results could also have its shortfalls.
The National Information technology authority (NITA-U) is a government agency with an IT wing that made it easy to cope with all these services under 1 roof. Through the Electronic citizens portal, you get to access all government services within a click of a button.
Services by the Uganda revenue authority (URA), National Identification and registration authority (NIRA), Uganda National Examinations Board (UNEB), Uganda Registration Services Bureau (URSB) are some of the government services accessible through this portal.
Additionally, NITA-U upgrades the list of supported services per season to eliminate all sorts of loopholes in accessing government services as an overall integrated system will be soon presented for a joint login to access any of these services.
How you can access the Electronic Citizens portal
Think of the e-citizen portal as a joint location to save you from the bulk search engine queries to locate one single govt service. For instance, you may search for URA and instead lie on a cloned copy of the taxes wing by a fraudster. This and more challenges are what brought the portal to life and here is how you can access it.
Step1: Visit the eCitizens website
Step2: Hover / Click through to access any Gov’t service on the website to access
Step3: The eCitizens portal will redirect you to the genuine service web link

Basically, the eCitizens portal lowers your chances of falling victim to a fraud sourcing website pretending to be a govt service. More so, the portal gives you a direct link to a particular subset of the service you wish to access through its entailed tabs.
The next time you wish to clear with a gov’t agency, you should consider accessing the NITA maintained portal to access a service you desire. Fortunately, NITA-U is planning to modify the platform to make it a single point of interaction for all these services without any redirects taking you to the original institution website. Henceforth, save yourself from the stress of searching for a govt service you can find within the eCitizens portal.