If it occurred to you that you couldn’t transfer money from your Stanbic Bank account to your mobile money account/wallet on either MTN or Airtel, the trio have offered the reason why.
The three companies have released a joint statement and quote a third-party system incidence for being the reason as to why their respective customers can’t do transfers from their bank accounts to their respective mobile money wallets since Saturday 3rd October.
There is no mention of who the third-party service provider is but the system incidence is the reason all Bank to Wallet transfers are temporarily suspended.
Also Read: Why mobile money withdrawals currently exceed deposits
However, the statement goes on to state that balances on both Bank and Mobile Money accounts were not impacted by the system incident. The statement reiterates that the trio are analysing the incident and service will be restored shortly.
You can see joint statement below;
Whatever that could have caused this remains a mystery but we shall update you since this is a developing story.
