Not all Galaxy phones with the same name are equal. A Samsung Galaxy S10 made for the USA market has different performance when compared to that made for the rest of the world. Samsung may be proud of its abilities to manufacture its own processors or System on a Chip (SoCs) in-house, but its sad that its customers clearly aren’t satisfied with the product, especially considering the company’s decision to ship its flagships with different processors in different markets.
The South Korean giant generally uses its home-made Exynos processors for phones sold in Asia and Europe, while the U.S. market gets Snapdragon-powered phones. The difference in performance between the two variants can often be significant, and a new petition on Change.org is asking Samsung to stop selling its customers these “inferior” products.
It reads:
These parts are inferior, and there are numerous comparisons online. The Exynos phones are slower, have worse battery life, worse camera sensors and processing, get hotter and throttle faster, etc.
Several reviewers online that have tested the two variants have noticed a difference in performance, the camera and the Exynos version overheating (see video above). Other tests, reveal the Exynos 990, for example, achieves a performance to power ratio of 13.0/W (via Notebookcheck). In comparison, not only does the Snapdragon 865 trounce its performance with a 19.6/W in the same tests, but more importantly, even last year’s Snapdragon 855 is capable of doing better with a 15.0/W to its name.
What hurts users is that Samsung sells Exynos phones at the same cost as those with the latest Qualcomm Snapdragon processor yet they are clearly inferior— and, in the case of places like Europe, often at even higher prices.
Started just a day ago, the petition has already received nearly 2,300 signatures, with no signs of stopping anytime soon.