The latest Digital Quality of Life Index (DQL) report has ranked Uganda at the 98th position in the world regarding digital wellbeing. That is out of 117 countries, or 92% of the global population. Out of the five fundamental digital life pillars, Uganda came second last in regards to internet affordability (ranking 116th globally), and the best is for e-security at the 66th position. Uganda’s e-government services come 92nd, while internet quality and e-infrastructure rank 107th and 110th, respectively. In the face of waging inflation, fixed broadband internet has become less affordable worldwide for the second year in a row, prying the global digital divide even further.
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The DQL study is conducted by the cybersecurity company Surfshark. It evaluates countries based on five fundamental digital wellbeing pillars: internet quality, e-government, e-infrastructure, internet affordability, and e-security. This year, Uganda comes at the lower end of the index, ranking 98th and only making it into the top 100 in the final index. Country ranks 11th in Africa. The country joins the DQL Index for the first time this year. Out of all index pillars, Uganda’s weakest spot is internet affordability, which needs to improve by 27420% to match the best-ranking country’s result (Israel).
Internet quality in Uganda is very weak
Uganda’s internet quality, considering internet speed, stability, and growth, ranks 107th in the world and is 35% worse than the global average. Regarding the speed alone, Uganda’s mobile internet ranks higher than fixed broadband in the global ranking, operating at 20.6 Mbps/s (104th globally). Meanwhile, the fixed broadband internet comes 108th (16.3 Mbps/s).
Compared to Kenya, Uganda’s mobile internet is 14% slower, while broadband is 16% slower. In comparison, Singapore’s residents enjoyed mobile speeds up to 104 Mbps/s and fixed to as much as 261 Mbps/s – that’s the fastest internet in the world this year.
Internet in Uganda is not affordable

Uganda’s internet affordability ranks 116th in the world. Residents can buy 1GB of mobile internet in Uganda for 41 minutes 50 seconds of work per month, 6 times more than in Kenya. However, compared to Israel, which has the most affordable mobile internet on the planet (5s per 1GB), Ugandans work 510 times more.Fixed broadband costs Ugandans citizens around 59 hours of their precious working time each month. To afford it, Ugandans have to work 183 times more than Israeli citizens, for whom the most affordable package costs only 19 min of work monthly.
The global digital divide is now deeper than ever
Globally, broadband is getting less affordable each year. Looking at countries included in last year’s index, people have to work six minutes more to afford broadband internet in 2022. In some countries, such as Ivory Coast and Uganda, people work an average of 2 weeks to earn the cheapest fixed broadband internet package. The same trend was observed last year. With the current inflation, the pressure on low-income households that need the internet has become even heavier. Surfshark’s study also found that countries with the poorest internet connection have to work for it the longest.
“While countries with a strong digital quality of life tend to be those of advanced economies, our global study found that money doesn’t always buy digital happiness,” – explains Gabriele Racaityte-Krasauske, Head of PR at Surfshark. “That is why, for the fourth year in a row, we continue analyzing the Digital Quality of Life to see how different nations keep up with providing the basic digital necessities for their citizens. Most importantly, our research seeks to show the full picture of the global digital divide that millions of people are suffering from.”

