Customers are now able to do their shopping at Shell Select shops through a new online shopping platform dubbed “Click to Collect or Deliver”. Via a dedicated website, for an initial 10 shops spread across the suburbs in and around Kampala, customers can do product browsing, order placement, and later pick the groceries when packed and ready, or have the goods delivered to their doorstep. In due course, customers will also be able to access the solution on the Shell Africa App, which currently includes the Shell Loyalty program for various customers.
Related: Here’s how to earn points from Shell Uganda’s loyalty program
The online store will allow shoppers to access a wide range of affordable and high quality products from the well-stocked Shell Select stores.
“Owing to the new reality presented by the coronavirus pandemic, it is important for businesses to innovate and find safer and more hygienic ways to serve customers as we continue to exercise caution to stem the spread of this pandemic. The Shell “Click to Collect or Deliver” service provides a convenient, quick and efficient shopping solution that allows for contactless shopping. This service will help many customers who are concerned about their health, and the health of others, do their shopping without the need to step in the store,” said Moses Kebba, Marketing Manager, Vivo Energy Uganda.
The Shell Select stores that have now gone live and are already trading online include Shell Bugolobi, Shell Kabalagala, Shell Kireka, Shell Kasangati, Shell Kira road, Shell Ntinda, Shell Bunga, Shell Lugogo, Shell Najjera and Shell Gayaza. The plan is for all Shell Select shops in the country to get onto the platform in due course, to ensure increased convenience for all Shell customers in the different locations.
Also Read: Shell gas can now be delivered to your house for free, here is how to get it
In addition, Shell has entered into a partnership with Sendy to make swift and timely home deliveries.
Under the Shell “Click to Collect or Deliver” service, all payments will be contactless via a standalone Shell Payments App as well as through mobile money, bank transfer or by card.
