Kenyan telco Safaricom has introduced a new ‘Reverse Call’ feature aimed at allowing subscribers to transfer the cost of a call to the receiver. In what seems like a retro, as the service was a popular one in the 90’s and during the fixed landlines era, users will now add a ‘#’ before the number they are calling to activate the feature.
For instance, to transfer the cost of the call to 0723456789, a customer will dial #0723456789. The receiver on the other end will then see the incoming call, with a voice prompt alerting them that they will be billed for the call at the normal call rates upon picking up.
How to Place a Reverse Call on Safaricom
They can opt for “1” to accept the reverse call or “2” to decline but it will not work if the person being called lacks airtime.
Safaricom is making the service only available for on-net calls and will not be applicable for off-net, roaming and international calls. The ‘Reverse Call’ feature is similar to the already existing “Please Call Me” service which enables a customer to send five free messages to other customers requesting for a call back.
Read About: How to send a call me back message on MTN, Airtel and Africell
In Uganda, the use of call me back messages is more prevalent and does not seem to have a quicker solution. We can only wait to see if the Ugandan telcos like MTN Uganda and Airtel can bring the idea o board to give customers the opportunity of making calls at the cost of the recipient.
