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    Roke Telkom revamps its website

    Roke Telkom one of Uganda’s internet data providers has redesigned its website to make it more user friendly and also showcase its products to its customers. Roke Telkom is a Uganda-based telecommunications company that has been fully licensed since 2006 by the Uganda Communications Commission (UCC) as a Public Service Provider (capacity Resale, Voice & Data) and Public Infrastructure Provider.

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    Speaking to this technology blog, Roke Telkom representatives said;

    We take great joy in every step that we make in that direction, from every new Rokespot put up to every home installation and business we help operate more efficiently, that is why we take great joy to announce the launch of our new website that is a step in that direction.

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    ALSO READ: COVID-19: Roke Telkom Offers Free Unlimited Access to Key Public Platforms

    With this new and revamped website, Roke Telkom has made it easier for its customers to access the self-care Android App, making it easy to pay your bills, find the closest Rokespot to you and easily get access to all their full range of products and services.

    Fight against COVID-19

    Roke Telkom has contributed UGX 20 million to the National COVID-19 Taskforce team to help in the fight against the COVID-19 pandemic in Uganda.

    The contribution was delivered by the company’s Chief Commercial Officer (CCO), Michael Mukasa and Brand Manager (BM), Michelle Baine to Hon. Mary Karooro Okurut, the Minister in Charge of General Duties, Office of the Prime Minister.

    Speaking at the handover, the CCO, Michael Mukasa explained that the Roke as a Home-Grown Ugandan brand stands together with country and those affected by the ongoing pandemic and continues to aim to reach out and extend support to fellow countrymen as part of the greater call to unite in fighting the pandemic in Uganda. He also expressed the company’s appreciation towards the government of Uganda for the milestones achieved so far with more than 40 recoveries.

    “Our appreciation goes to the government, the Taskforce, the Ministry of Health and all medical personnel around the country for their efforts during these unprecedented times, thank you!” Mukasa said, adding that, “We believe the taskforce needs all the support it can get, therefore it is paramount that we join hands in meeting the country’s current needs as we lighted the burden for the many of whom are dealing with the big challenge of being unable to make ends meet.” 

    Michelle Baine, the Brand Manager, Roke Telkom told media that Roke Telkom had already taken other initiatives to support Ugandans during the pandemic by making costs of acquiring internet affordable. She added that this was flanked by provision of zero-rating of business, productivity and education applications on all Roke Telkom internet links for Businesses, Indivisuals and Edu-centers and individuals to enable businesses thrive and students access learning materials.

    More ways to Pay for Roke Telkom services

    As part of the redesign, Roke Telkom has added several payment methods to supplement what is existing, these include;

    Using USSD code

    • Dial *252#
    • Select 6 – Airtime & Bundles
    • Select 2 – Internet Bundles
    • Select 1 – Roke Telkom
    • Select Desired Bundle

    Using Payway

    • Select Internet
    • Select Roke Telkom
    • Input Roke Account ID
    • Input Contact Number
    • Select Bundle

    Using VISA/Mastercard

    Using Mobile Money

    • Visit http://selfcare.roketelkom.co.ug/
    • Insert Account Username & Password
    • Select Show More
    • Select Mobile Payments
    • Input Contact Number
    • Input Amount
    • Select Process Payment
    • Enter Mobile Money PIN on your phone when prompted
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