Saving on electricity is what everyone prefers since the lower the consumption, the lower the cost. Yaka is a pre-paid digital form of electricity metering method that doubles as UMEME’s default preferred type in. The CONLOG branded Yaka devices are fond of producing two quick beeps each time an invalid Token is fed to the device. However, nothing disappoints like having 0.0kwh left and not receiving any confirmation message nor token from UMEME after a successful deduction of the planned fees.
Receiving a token message from UMEME can turn out to be a stressful long awaiting process Reaching out to customer care assistants may eventually pay off with an expedition of the whole token purchase. Though network availability and access in most cases comes in handy as a stop block for reaching out to the UMEME support team. Well, while customer care assistants may feed you with all kinds of reference numbers, a self service option exists to solve the whole dilemma.
Using the UMEME Self Service app
UMEME mobile is a cross platform self service app developed to ease service delivery and make bill payments directly anytime anywhere. The UMEME app has one single token retrieval feature that we are actually interested in today. Nevertheless here is how you can retrieve all lost and previous Yaka tokens in a single click.
To retrieve lost and recent Yaka tokens, simply load the UMEME mobile app and navigate to the app’s Account Balance tab. Next, go to the My Yaka! Tokens option to enter a meter number whose details you wish to check. More so, you can enter up to 5 meter numbers and retrieve their recent Yaka tokens in a single click.
Therefore, while network jams can cause delays in Tokens retrieval. This is the best way you can fetch any lost tokens, more so as the UMEME toll free numbers are currently unavailable.
