Interswitch Uganda recently held a high-profile awards ceremony to celebrate the success of its Jaguza Ne Quickteller Campaign. The event brought together bank partners, media representatives, company leadership, and hundreds of agents from across the country.
It served as both a recognition platform for top-performing agents as well as a showcase of the campaign’s remarkable growth results. These outcomes underscore the company’s expanding footprint in Uganda’s digital financial services landscape.
Jaguza ne Quickteller
The Jaguza Ne Quickteller Campaign was no ordinary promotional drive. Designed as a high-energy, performance-driven initiative, the campaign was structured to reward effort, consistency, and measurable impact among Quickteller agents.
Winners were recognized not just for hitting numbers, but for their broader role in driving digital financial inclusion within their respective communities — a distinction that reflects Interswitch Uganda’s deeper mission beyond commerce.
The campaign drew participation from agents spanning five regions across Uganda, reinforcing its nationwide scope and ambition.
Agents: The backbone of Uganda’s digital finance network
At the heart of the ceremony was a powerful message of appreciation for the agents who make Quickteller’s distribution network tick.
Speaking at the event, Interswitch Uganda’s Country General Manager, Moris Seguya, was emphatic in his praise:
“With over 20,000 Quickteller agents serving five regions across Uganda, our agents remain the backbone of our distribution network and the face of financial access in their communities. Your resilience and daily commitment power Quickteller.”
Moris Seguya’s remarks highlighted a fundamental truth about fintech expansion in emerging markets — that technology alone is not enough. Human networks, built on trust and community relationships, remain critical to last-mile financial service delivery.
In Uganda, where a significant portion of the population still operates outside the formal banking system, these agents serve as vital bridges between digital platforms and everyday users.
The numbers tell a compelling story
Perhaps the most striking aspect of the Jaguza Ne Quickteller Campaign was the hard data it produced. According to Interswitch Uganda, the campaign delivered strong, measurable results within a remarkably short period:
| Metric | Growth |
| New Customers | +17.9% |
| Newly Activated Terminals | +21% |
| Transaction Volumes | +16.9% |
| Transaction Values | +25.6% |
These figures are not just impressive in isolation — they represent a meaningful expansion of Uganda’s digital payments infrastructure.
- A 21% growth in newly activated terminals signals a significant widening of the agent footprint nationwide
- A 25.6% surge in transaction values points to deeper engagement and higher-value activity on the platform
Equally noteworthy was the customer onboarding momentum observed across both urban and rural communities.
Moris Seguya highlighted that transaction activity remained sustained even after the campaign officially ended — a strong indicator that the growth was organic and trust-driven, rather than artificially inflated by short-term incentives.
“This tells us one thing: the platform is not just growing; it is gaining trust,” Seguya stated.
Financial inclusion at the core
A recurring theme throughout the ceremony was financial inclusion — specifically, the role Quickteller agents are playing in bringing formal financial services to previously underserved communities.
Seguya extended special thanks to bank partners whose collaboration has been instrumental in expanding access beyond Uganda’s urban centers.
This partnership model — where a fintech platform like Interswitch Uganda works in tandem with traditional banking institutions — is increasingly being recognized as one of the most effective approaches to closing the financial inclusion gap in Sub-Saharan Africa.
By leveraging an existing network of community-based agents, banks and fintechs can reach populations that brick-and-mortar branches simply cannot serve cost-effectively.
