The National Identity Registration Authority (NIRA) has today unveiled a better effective and efficient way to offer its services to Ugandans. In an internal NIRA email to the Operations and IT Team that techjaja has been privy to, it stated;
“I take the pleasure to announce that we now have in place an online booking/appointment/scheduling system. For now, this system applies to clients coming to HQ Kololo.”
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The system allows clients to book for services at NIRA for a particular day. The advantages are
- The client is assured that they will be served that day.
- It will help the Authority manage crowds at Kololo amidst the COVID-19 challenge.
- Internally it will enable us to know where to concentrate our manpower for that day.

How to book an appointment at NIRA :
- Visit the NIRA web page.
- Under Key services, select Book an appointment
- Select create appointment
- Fill the Appointment form
- submit
- The client will receive a number through an SMS and on email.