The global COVID-19 pandemic has presented a surge of new Netflix customers in the last quarter, as most people are keeping at home. The streaming service that’s home to some of your most favorite video content has over 182 million subscribers worldwide. However, there are a lot of paying customers who haven’t streamed anything on on the video streaming platform for quite some time. For those dormant folks, they may find their Netflix subscription canceled.
In a blog post today, Netflix stated that it is sending emails and app notifications to customers who haven’t used the service for over a year since they joined. Those notifications will ask those users if they wish to keep their membership active. All subscribers who have not watched anything in over two years will get the same notice. If those users don’t respond to those messages… boom. Netflix is canceled automatically.
All hope is not lost– as the company is making it easy for those inactive customers be able to easily reinstate their accounts if they wish to do so. If they sign up again within 10 months of the cancelation, they can retain their same Netflix account details, profiles, favorites, profiles, and more.
ALSO READ: Win free Netflix gift cards from Techjaja [Open to all Countries]
If you are wondering just how many Netflix subscribers are inactive, the blog post states it’s a tiny fraction of their overall audience. Less than half of 1% of Netflix customers fall into this category. Still, that means there are a few hundred thousand active accounts that haven’t accessed the video streaming platform in at least a year. The company says those numbers are already factored into their quarterly subscription updates.
So if you fall into that category, and don’t want to see Netflix canceled, be sure to respond to those emails and notifications. Or you could just watch something on the service.
