MTN Uganda is currently facing boiling issues with security authorities over national security claims, but this doesn’t stop telecom operations from running. In case you’ve had a hard time contacting the MTN customer care number for support, worry not, we have you sorted this time around.
Whatsapp is one of those fast-rising platforms service providers have resorted to and MTN too has an active number. However, in this OTT tax season, your subscription might have expired with no plans to reactivate yet. So, here are the best alternatives you can rely on to contact the Yello customer care team.
Through the MY MTN app
The MY MTN app has massive downloads beyond what the telco had initially planned. Through this very app, you can find quick answers to your queries and as well contact customer care for a better response without placing a call. To do this, simply follow our graphic below to choose between the available support FAQS or submit your query via the Others option.
Through Facebook/Twitter
Like it or not, these two social media platforms are beyond interaction but actually business tools helping brands to reach customers. By the same fashion, the Yello camp has its Facebook and Twitter pages filled with customer responses and you can tweet them via @mtnug or post of their Facebook page by the same username.
Via Whatsapp
The official MTN Whatsapp number is +256772123100, you can save and Whatsapp the customer care team via this number or contact support without saving the number. As we listed above, the Yello team is always active to solve any responses as we shall also search for Airtel’s digits for a listing as well.
Via Email or MTN website
In case you are not a fan of social media or have the MY MTN app installed, you can email the support team on customerservice.UG@mtn.com or fill the contact form on the telco local website. In a period we are not sure of, you should expect a reply with support to your query and you can choose to follow up in case of extended support.
