Copia, a mobile commerce platform that serves middle and low-income consumers in Africa, has announced the suspension of its operations in Uganda. The company, which was founded in 2013 by Silicon Valley veterans Tracey Turner and Jonathan Lewis, had expanded its operations to Uganda in mid-2021.
However, the current economic climate and constrained capital markets have led Copia to suspend its expansion plans in Africa and focus on driving its founding business in Kenya to sustainable profitability.
In an email sent by the company, seen by TechJaja, it states: “Copia plans to double down on efforts to drive our founding Kenya business to sustainable, scaled profitability. To accelerate Copia’s drive to profitability, the company is pausing its Africa expansion plans and suspending its recently established Uganda operation during this period.”
Tough times
The decision to suspend operations in Uganda is a significant one, and it raises questions about Copia’s future expansion plans and relationships in the region.
It also comes at a time when many global brands are undergoing restructuring and layoffs, leading some to question whether Copia’s decision is a conservative approach to business that prioritizes short-term profitability over long-term growth and innovation.
Copia’s vision is to bring the power of mobile commerce to underserved markets in Africa, transforming historically underserved markets into empowered global consumers. The company’s proven formula for successful expansion has the potential to serve millions of consumers, and its focus on middle and low-income consumers is a vital step towards closing the digital divide and creating a more inclusive economy.
However, the current economic downturn has affected businesses across the globe, and Copia’s decision to suspend operations in Uganda may be seen as a necessary measure to ensure the company’s survival in the short term.
The suspension is a temporary measure, and Copia plans to resume its pan-African expansion plans once its business in Kenya is profitable.
What happens to the vendors, operatives?
The impact of Copia’s decision on its vendors and operatives in Uganda remains to be seen. However, the company has expressed its commitment to fulfilling all set obligations.
A company representative told TechJaja that, “Copia remains committed to maintaining its ongoing relationships with their current and future suppliers and partners, and will fulfill all obligations to its Ugandan suppliers and employees which are being impacted as a result of this.”
The decision to suspend operations in Uganda may also have consequences for Copia’s overall mission to empower middle and low-income consumers in Africa through mobile commerce.
While Copia’s decision may be seen as a conservative approach to business, it is not unique in the current economic climate. Many companies across the world are making bold decisions to accelerate their paths to profit and prioritize short-term profitability over long-term growth and innovation.

