Africell Uganda customers won’t have to wander in search for airtime and data top up points anymore. The telco has penned an agreement with MTN Uganda to grant their mobile money agents the ability to load airtime and data bundles to Africell numbers.
According to the two companies, the partnership has been in the pipeline since the removal of scratch cards mid last year and the continuous engagement has yielded results.
The new service, dubbed “Assisted Payments”, will allow all Africell subscribers the ability to buy airtime of any amount, data bundles including the SWIFT and 4G bundles for their phones with the help of MTN mobile money agents. The transaction is expected to take place in real time and without delay.
However, a customer won’t be able to access the service at MTN service centres or shops. Additionally, Africell outlets will as well remain available for those who need to access any other services from the telecom such as SIM card servicing, devices and phones.
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The MTN mobile money top-up option is an addition to other available alternatives for Africell subscribers such as airtime purchase from ATM interface, PayWay, Eazy Money, among others.
To make the announcement clear and elaborate, Africell Uganda noted that the Africell Money service is distinct from the partnership. The company believes that more services beyond airtime and data top-up can be added to the deal.
The MTN-Africell partnership is an addition to the telco mergers that have been witnessed in the industry.
Mid last year, Airtel Uganda merged with the then struggling K2 Telecom to enable subscribers enjoy all the services offered by the Airtel network.
It is an industry practice for telecom companies to share resources such as sites and operations, and the Uganda Communications Commission recently directed that operators optimize infrastructure for the best service.
