According to Capital FM news, five concerned citizens have today dragged the five major telecommunications operators in the country to the High Court in Kampala over what they called continued network failure and disruptions. The five concerned citizens sued telecommunications companies are MTN Uganda, Airtel Uganda, Orange Uganda and Uganda Telecom in the high court civil division.
Also sued is the communications regulator the Uganda Communications Commission (UCC). UCC has been sued for allegedly failing to supervise and ensure that the telecom operators give quality services to Ugandans. The petitioners Abel Balemesa, Tito Barugahara, Abdulwahab Mukuye, Aloysius Lubowa and Brian Businge Bruno who claim to be subscribers to these telecom operators, claim experience problems like irritating and annoying unsolicited messages, blocked calls, dropped calls, poor signal strength, poor customer services, and traffic congestion.
Other problems that they list are: intermittent and unsteady network availability, incessant and constant outrages, down-times, system failure, crashes, black outs and poor voice quality and coverage.The concerned citizens say the telecom operators have given them a raw deal as there is no value for their money.
