Absa Bank Uganda this week launched a cardless withdrawal function on Automated Teller Machines (ATMs), a first to market digital solution that will enable customers registered on the Absa Banking App to transact at ATMs across the country without a debit card, thereby enabling fast, secure and smooth transactions.
- Absa Bank Uganda has introduced the country’s first innovative and exciting cardless withdraw function on Automated Teller Machines (ATMs).
- The service allows customers to use a QR Code generated from the Absa Banking App on any smartphone device to withdraw cash at any Absa ATM countrywide.
- Cardless ATMs allow users to access their cash without a physical debit card. All a user needs to do is log in to the Absa Banking app on their smartphone.
- The function is quick and easy to use. While in Absa Banking App, the customer selects the ATM QR Cash icon, then scans the QR Code on the ATM. Once the scan is done, the customer’s phone will present options of the amount of cash to be withdrawn, and once confirmed, they can collect their cash from the machine.
- This new cardless solution, which is in line with Absa’s ongoing delivery of next-generation solutions for customers, ensures minimal contact is made with the ATM screen and keypads and is especially timely during this COVID-19 era.
- The cardless withdraw solution is safe and secure protecting customers by minimizing the risk of cards being compromised at tampered ATMs.
- The function joins a host of other digital innovations offered by the bank such as the contactless functionality on the bank’s vertical debit cards, the Novo FX mobile application and the AI-powered Abby WhatsApp chatbot.
- Absa’s strategic ambition is to become a fit-for-purpose, digital first business and this new solution is testament to the strides being made towards that.
- Absa has made significant investments in digital innovation and infrastructure during the past few years and continues to promise further innovation as a critical component to the development of its ecosystem.
- The cardless withdraw solution is available at all Absa ATM’s countrywide.
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